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VAT REFUNDnnIf you buy goods with a collective value of more that ?90.15 during your visit to the city, you can claim a VAT reimbursement of them upon leaving the EU.nnTo do so, you must meet the following requirements:n-You must reside outside of the European Union.n-The goods of which you are claiming the VAT refund must be taken out of European Union during the first 3 months after their purchase.n-You must present the goods with their corresponding receipts at customs and export control.nnFor further help with the procedure, it is advisable to seek the advice of a tax specialist:nnnMONEYnnIn Spain bartering is not customary, with the exception of some street markets and Middle-Eastern shops.nnSpain's currency is the Euro. You will find notes from 5? to 500?, and coins from 0.01? to 2?. You can enter or leave Spain with any amount less than 6000?. Any higher amount must be declared at customs.nnHere is a rough price guide for everyday purchases in Alicante:nu2013tCoffee: 1.10?nu2013tBreakfast (a coffe, pastry and juice): 3.00?nu2013tSandwich: 4.00?nu2013tBeer: 1.50? (bars and cafés), 3.00-4.00? (pubs and clubs)nu2013tCinema ticket: 8.60?nu2013tLunch menu: 8.00-12.00? (standard restaurants)nnnTRANSPORTnnAlicante has a wide net of lines of bus that connect all the points of the city and the metropolitan area. It is the way most recommended to move for the city: http://www.subus.es/nnTo move to the beaches and towns of San Juan, Campello, Villajoyosa, Benidorm, Altea and Denia can do it in the tram lines: http://www.tramalicante.es/nnIf you travelling by car to Alicante know that the city center has numerous and wide parkings that you can consult in this guide.nnf you must park on the street know that in the city center it is parked in blue zones and must pay in the parking meter 0,70 ?/hour. These tariffs are only payable from 9:00 to 14:00 and from 16:00 to 20:00, Monday to Saturday. The rest of the time, parking is free.nnAlicante has a public bike rental scheme, called Alabici. There are many terminals throughout the city that are also shown in the guide. As a visitor you can buy a short-term subscription that allows you to use the bikes for 7 days for 10.00?.nnFor more info, visit: http://www.alabici.es/nnnHEALTHnnAlicante easily reaches 35u00baC (95u00baF) in July and August, if you visiting during this time remember to wear sunscreen and stay hydrated. When spending the day at the beach, especially with young children, take special care to avoid sunburn and try to avoid direct sun exposure between 12:00 and 16:00.nnAlthough drinkable, Alicante's tap water doesn't taste great! Consider drinking bottled water if you have a sensitive stomach or an unused to drinking foreign.nnThe guide highlights pharmacies that are open 24h. All pharmacies, if not 24h, display information on the nearest pharmacy that will be open. You can also obtain this information by calling 900 500 952.nnIn Spain, everybody is entitled to free emergency health care and pregnant women and children are entitled to public healthcare. To avoid any complications however, it is always advisable to take out reputable travel insurance.nnThere are no mandatory vaccines for entry into Spain, but all pets must be vaccinated against rabies and have a valid pet passport.nnnCONDUCTnnSpanish men greet by shaking hands and women, by a kiss on either cheek. Amongst family and friends, both sexes often exchange kisses on the cheek. In formal situations, everybody greets by shaking hands.nnAs in other parts of Europe, tipping is not compulsory. Spaniards normally leave a nominal amount, but if you are eating in an up-scale restaurant or have enjoyed great service and a great meal, a tip of between 5-10% is always appreciated.nnnCUSTOMSnnCitizens of the European Union do not need a visa to enter Spain, just an identification card or passport, which must be valid for six months from the date of departure.nnVisitors to Spain from the USA, Canada, Australia and New Zealand do not require a visa and can stay for up to three months with a valid passport. Visitors of other nationalities should contact the Spanish Embassy or Consular Office in their country of residence to obtain a visa.nnnPRECAUTIONSnnAlicante is a safe city however, no matter where you are, tourists are often targeted by pickpockets, who take advantage of busy places to steal bags and valuables. Be discreet when handling money, never lose sight of your valuables (camera, phone, etc.), never leave items on display in vehicles or your bag on the back of your chair. Be aware of your belongings when using public transport.nnSpain has three different police units:nu2013tThe 'Policia Municipal' or, Local Police (Tel. 092) handle minor crimes, traffic and general order. You would call them if, for example, your car was towed.nu2013tThe 'Policia Nacional'or, National Police (Tel. 091) are responsible for dealing with all offenses and crimes.nu2013tThe 'Guardia Civil' or, Civil Guard (Tel. 062) keep order in rural areas. They also guard official buildings and patrol the roads. You would call them if, for example, you had a road accident outside of the city.nnnBUSSINES HOURSnnAlthough they may vary, opening hours are generally as follows:nu2013tBanks: 9:00-14:00, Monday to Friday.nu2013tPost Offices: 9:00 to 20:00, Monday to Friday. 9:00 to 14:00, Saturday.nu2013tShops: 10:00 to 20:00, Monday to Saturday, although smaller shops often close at 14.00 and reopen again at 16.00.nu2013tOffices: 9:00 to 18:00, Monday to Friday.nnnTELEPHONYnnAll Spanish telephone numbers have 9 digits and begin with 9 if they are a landline, or 6 if they are a mobile number. In Alicante all landlines begin with 965, 6 being the regional code. To call from outside Spain, dial the code 0034 or +34 followed by the area code (e.g. 965) and the remaining 6-digits.nnNumbers beginning with 900 are free, while those beginning 901 and 902 are premium rate. Beware of calling numbers beginning with 803, 806, 807, 905 and 907, as they are very expensive, premium rate numbers.nnnALICANTE TOURIST CARDnnAlicante Tourist Card is a combined card that offers free public urban transport and discounts in Museums, shops, restaurants and for leisure activities for either 24, 48 or 72 hours, depending on which category you purchase. Prices for each category are: ?13 (24h), ?16 (48h) and ?18 (72h).nnFor more information, visit: http://www.alicantetouristcard.com/default.asp